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Made in DNA's avatar

Wild. Wonder how this would go down in the US. No, wait, I don't.

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Mark Kennedy's avatar

First of all, thanks for referencing my earlier post.

You have certainly provided a scholarly explanation of how Japanese people tend to deal with incidents of customer harassment.

While it is always a challenge to describe an entire country as having a reputation for poor customer service, for example, I have heard that certain non-English speaking countries are notorious for less than stellar after-sale service. It would, therefore, be interesting to see if similar results could be obtained from the following list of places with such a reputation:

France: Probably perceived as dismissive and possibly too direct.

Germany: Probably seen as too "by the book." There may be a similarity to Japan.

Russia: Probably considered as rude.

I could be way off on these perceptions, but a cultural comparison would be interesting to study.

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